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Practice Management

Mr Barry Wiles
Mrs Sandra Poore

Both of our Practice Managers are based at Doncaster Gate and deal with the day-to-day running of the Practice, as well as being available to discuss non-medical problems and will accept any comments or complaints you may have.


Sandra Poore heads our support team which comprises of Receptionists, Secretaries, Computer Operators, Administrative and Cleaning Staff, all of whom work hard to maintain a quality service for our patients.


Barry Wiles primarily deals with the business side of the partnership. He is our liaison officer with NHS Rotherham.

Reception

Our receptionists are here to help you. They are fully trained and do a difficult job well. Receptionists will arrange appointments either with the doctor or a practice nurse, and will take requests for home visits or arrange for you to speak to a doctor or nurse on the telephone. They can give patients results of laboratory tests. Sometimes they may need to ask one or two questions to help judge the urgency of your request, or how best to help you, but the information you give will always been treated in confidence as they are bound by the same codes of conduct as the doctors. Please treat all staff with respect. If we are all polite to each other any problems can be resolved both quickly and amicably.

 
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